Battlefield 4’s launch has been hindered by a number of gamebreaking bugs. There are server issues, game crashes, freezes, save corruptions and more. Problems you would have thought would have appeared and been fixed following a public beta.
DICE have published the major bugs that they know of and providing updates on their progress towards fixing them. They’re also asking the community to pitch in the problems they’ve come across.
The next patch due for release is for our fair platform and its “main focus is to fix as many crashes as possible, starting with the issues affecting a large number of players.” The patch notes will be published soon.
Here are the bugs they’re already working on:
Fixing the server queues on PC
We're rolling out a server update on PC with a fix for the join queue. As this new server version starts to populate servers, you will notice that server queues on PC will be available again in Battlefield 4. Note that it might take some time before the majority of PC servers are equipped with this fix (up to 24h).
We have identified an issue where the game server will crash and disconnect players, causing them to lose any stats gathered during that specific round. We have a fix in progress to address this issue in a server update and will let you know once it's ready to roll out.
Since the launch of Battlefield 4, some fans playing online have been experiencing various issues with the game. Thanks to your feedback, many of these problems have been resolved, but there are still a number of bugs that we are actively working on. Below you will find a list of some of the resolved issues, as well as some of the issues we are prioritizing at the moment and what we’re doing to address them.
Game crashes and freezes
ELIMINATED AS WE IDENTIFY THEM
Players on all formats have been experiencing game crashes and freezes while playing. We have logs of the most frequently occurring client crashes, and we are actively working to Obliterate the cause of these crashes in upcoming updates.
Note that crashes come in different types, and therefore this is technically not one single issue. There are two kinds of crashes and two types of updates that can address them: server-side updates that we can release on the fly (four of these have already been released since launch), and game client updates that require more in-depth testing and certification before they can go live.
We have found and eliminated some of the server-side crashes on PC in the latest server update (version R4) that went live November 1. There is also a planned client update on PC in the near future where we are aiming to eliminate as many of the client-related crashes as possible.
Progress in Multiplayer Lost
Players have reported losing their progress in multiplayer. This is probably related to crashes stopping the game reports from being sent to Battlelog. We are still investigating this issue in more detail. Note that your progress sometimes can seem to be reset during server maintenance windows. In these cases, your stats will be just fine and reappear later.
Single Player Save File Corrupted
We are still investigating the issue of single player save files being corrupted for some players. If you have experienced this problem, please describe below the steps leading up to the save file being corrupted, your platform (PC, PS3 or X360), and when the issue occurred. If you’re on PC, please also list your OS and system specs.
Miscellaneous Audio Bugs
We are aware of the issues with missing/corrupted audio in multiplayer and have created a fix for them. This fix is planned for release in the next PC client patch (see “Upcoming Updates” below.)
Magazine Reload Bug on Normal
On all platforms, some players were experiencing a bug when playing on Normal servers. The bug caused the reload setting to incorrectly mimic the behavior from Hardcore servers. This was fixed in our fourth and latest server update.
Battlefield 4 Premium “Reset Stats” Feature Not Working
FIX ROLLING OUT
Battlefield 4 Premium members have the option of resetting their multiplayer stats. This feature has not been working as intended. We have now identified the cause and solution, and Battlelog will perform a zero downtime fix for this that should roll out very soon.
Server Queues not Functioning
PENDING FUTURE PATCH
Players haven’t been able to join queues for servers, and we are actively working on the issue. We believe we have a solution to this, pending a future patch. We disabled server queues as we found a bug in the queue system, and we are working to isolate the real issue and find a solution for it.
Promotional Battlepack Items Not Appearing In-game and/or on Battlelog
We are aware of this issue, and are working on a solution for it. Note that in some cases the Battlepack items will actually show up after a delay. If you’re still not seeing your items after 12 hours or so, please reach out to EA Help at help.ea.com.