Sony Online Entertainment prez John Smedley has taken to /r/planetside to give a clear explanation of the current state of PlanetSide 2's policies regarding the banning and suspension of hackers and cheaters and other assorted ne'er-do-wells. No surprise: it's a depressing cat and mouse roundabout, with SOE developing anti-hacking algorithms as quickly as hackers can develop smarter aimbots. Some surprise: SOE are planning on fighting back against the cheat enablers using lawyers and gavels.
Valve have updated their Steam Subscriber Agreement, introducing "a new dispute resolution process" alongside some EU-specific amendments to reflect the opening of a new Valve office in Luxembourg. Interestingly, these new dispute resolution terms disallow any class actions against the publisher - that is, customers with grievances must file their suits individually, rather than as part of a (more powerful) group or consumer organisation. Valve are at least being transparent about blocking this legitimate legal avenue, perhaps understanding the negative press that's surrounded similar provisions made by other companies such as Sony. Hmm, I had no plans to launch a class action against Valve in the near future, but it was nice to know that I could if I had to.