In a lengthy open letter to The War Z community, Hammerpoint Interactive's executive producer Sergey Titov personally apologised for the series of unfortunate events that led to the removal of the zombie survival FPS from Steam. It's a frank listing of errors, a self-flagellating missive in which Titov claims total responsibility for his own "arrogance", which brought about a "perfect storm that affected all of [The War Z's] community members". The War Z has been mired in controversy since launching on Steam on December 17, after promising missing features, accusing players of misreading the game's store page, coming up short on their advertised map size and mistreating critical forum members.
A rocky start, to say the least. But hey, at least this particular stable door is finally closed. The entire letter can be read below.
Valve are now investigating The War Z's Steam forum following multiple complaints from players claiming to have been unfairly banned for criticising Hammerpoint's zombie shooter. This follows yesterday's news that The War Z's Steam store page contained inaccurate claims about non-existent features amounting to false advertising. Hammerpoint have now edited the game's product description to more clearly delineate between upcoming and existing content. They've also issued an apology to gamers who "misread" the Steam Store page.