Valve will no longer return in-game Steam items to scam victims
Valve have shifted their position on item recovery for victims of Steam scams, and will no longer reimburse those who fall prey to it, with the chief reason being that scams are too easily identifiable.
“We provide enough information on our website and within our trading system to help users make good trading decisions.” said Valve. “All trade scams can be avoided.”
Valve updated their scamming FAQ with their new stance.
“Our community assigns an item a value that is at least partially determined by that item's scarcity. If more copies of the item are added to the economy through inventory rollbacks, the value of every other instance of that item would be reduced.
“We sympathize with people who fall victim to scams, but we provide enough information on our website and within our trading system to help users make good trading decisions. All trade scams can be avoided.”
Aside from the concerns over item values, I’ve got to say that I’ve not seen many convincing Steam scams. Most require you to manually click links, which are easily foiled if you look at the full URL.
Have you ever been the victim of a scam on Steam?
Yup. I bet it is a massive expense in man hours sorting each one out. Dont be dumb.
Hey, its me, ur brother.
no it's not
yes
Can I see that scorched knife?
I can confirm its true, just trade me ur unusual...
Hey, I know this is going to sound crazy but if you check out the Steam Trading Policy from 2011, using the Wayback Machine, it hasn't changed. The policy from 2011 says the exact same thing: "What is Steam's policy on returning scammed items/gifts? Steam will not return any items or gifts that you feel have been traded unfairly"
If your account gets stolen/hijacked that is different and Steam will do you a one-time return. Scams? Nope. Sorry, buddy. That policy has NOT changed.
I love a good witch burning as much as the next guy there's nothing here.
I dont Geddit.
Click the link in his penultimate paragraph.
Oh, NOW I Geddit.
You mean "I don't Reddit". Huehue
yes, i have been the victim of a scam on steam.
it was back in november 2014 when borderlands the pre sequel came out and i was looking to buy it with tf2 items. i traded my unusual for a copy of the game that was evidently bought en mass with a stolen credit card. like 2 weeks after i made the trade the game was taken out of my game library. i made a post on the steam support site and my already gifted unusual was duped back into my inventory, making it worthless.
What do you mean it "was duped back into my inventory, making it worthless"?
.
A trade for a game (or anything else bought on Steam) that gets removed due to a charge back will return the items that were traded for it to the original owner's inventory. You say it was but it was somehow worthless? Please elaborate.
duplicated items and gifted items are worth less than non gifted and non duplicated items in value
Not sure I understand, is there a difference between non-gifted (and non-duplicated) and gifted items? Is it displayed somewhere and why would it matter?
gift test is displayed on the item page (http://steamcommunity.com/id/carl164/inventory/#440_2_3080661181)
people dont want gifted items because you cannot remove the gifted by tag and people think gifted by tags are dirty
also people dont like duplicated items because there multiples of the same exact items
Well when i got scammed as a newbie trader years ago, i never asked valve for an item refund... well at least i got my items back after getting hijacked
Their support was already so good, that this changes so much!