EA are investigating a series of unjustified PunkBuster bans on innocent players within their Battlefield games. It’s unclear how many players have been affected, but EA are working with their partners at Even Balance (developers of PunkBuster) to get the issue resolved as “quickly as possible”.
The announcement came yesterday via a post on EA’s support site. PunkBuster is an anti-cheat program created and maintained by Even Balance. It runs alongside Battlefield games detecting and preventing cheats and hacks, usually by identifying and banning offending players.
Since EA don’t own PunkBuster they are not able to access or overturn PunkBuster bans, with players having appeal to Even Balance directly.
If you think you’ve been affected by this, you can click this link and follow the instructions on how to appeal your ban.