Players around the world have been struggling to connect to Diablo 2: Resurrected today, with servers going offline for hours at a time since early this morning. It’s causing some understandable frustration among the action RPG game’s fans, and Blizzard says it’s investigating the issue to determine what’s causing the server outages.
Diablo 2: Resurrected has been having server troubles throughout the weekend, particularly in the European region. Players reported login issues Saturday, which prompted Blizzard to perform emergency maintenance. More problems cropped up Sunday with Diablo 2: Resurrected authentication servers, which Blizzard said it had resolved after a few hours.
However, as of Monday morning, players are still unable to connect to the game. Blizzard’s customer service Twitter accounts have all posted apologies for the inconvenience players have been experiencing, along with reassurances that the company is working to resolve the issue. As of this writing, servers have been down for approximately seven hours today, and the Diablo subreddit has been swamped with posts from players frustrated by the narrow window of uptime they’ve had to play since the weekend began.
We’ve reached out to Blizzard about the issue and will update this story with any response.
We continue working to resolve the login issues in #D2R as soon as possible. We apologize for the inconvenience caused by today's outages.
— Blizzard CS – The Americas (@BlizzardCS) October 11, 2021
Activision Blizzard is facing a lawsuit filed in July by the state of California (since expanded for QA and customer service contractors) alleging years of discrimination and harassment. Since then, CEO Bobby Kotick has called the company’s initial response “tone deaf”, employees have staged a walkout, Blizzard president J Allen Brack has left, and the ABK Workers Alliance has demanded change at the company. The lawsuit is ongoing; follow the latest developments here. In September, an agency of the US federal government opened an investigation into Activision Blizzard’s response to sexual misconduct and discrimination complaints from its employees, as part of which Kotick has reportedly been subpoenaed. The company is also facing a separate unfair labour practice suit alleging “worker intimidation and union busting” filed by a workers’ union, also in September. In another, separate development, Activision Blizzard reached an agreement with the United States Equal Employment Opportunity Commission “to settle claims and to further strengthen policies and programs to prevent harassment and discrimination”.