Earlier this year, some competitive Fortnite players noticed that a lot of top-placing players hadn’t received prize money from the tournaments they had placed in. They collected as much information on missing prize payouts as they could and took it to Epic. It turns out, Epic was missing bank and tax information from a significant number of players, making it difficult or impossible to make the payments.
Since then, Epic has worked on replacing its prize payout system, and players from the latest competitive season – the one leading up to the World Cup last weekend – are being invited to come on board now.
Fortnite’s new system uses Hyperwallet, an online payout system owned by PayPal. Epic says this new system will make it easier for players to update and verify their personal, banking, and tax withholding information, expediting the prize payout process.
“Once a player has been successfully verified, our payment partner, Hyperwallet, will send an Account Activation email to that player, or if a minor, to that player’s parent or legal guardian whose information was provided in the tax verification step,” Epic explains in a new blog post.
“Once you have successfully set up your Hyperwallet account, you will be able to see the status of any payments that have been released and the available options for transferring funds.”
According to the post, the most common hang-up in the prize payout system to date is incorrect parent or legal guardian information for players who are minors.
Fortnite’s original payment system is still running, and is handling all competitions that took place prior to the Fortnite World Cup Week 1 Online Open April 14.
The post also includes breakdowns of the past year’s tournaments with figures on how many outstanding prize payments are left to be made in each one.