An additional community and support management team have been brought into No Man’s Sky developers Hello Games in order to handle the sustained high amount of feedback while the studio continue to fix bugs.
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In September’s Development Update, the small Guildford-based studio said they had been “inundated with feedback and discussion of No Man’s Sky.”
“No matter what feedback you gave us, you have been heard and we are listening carefully,” the update says. It goes on to address the current steps taken to ensure the game, which had a rocky release on Steam in August, is working as intended on all PCs.
One of the steps, alongside four separate patches for PC with the latest 1.07 bringing the largest number of fixes yet, was to bring on a separate team to handle community and support efforts.
In addition, it appears that any long-term free content expansions have been temporarily put on hold while the initial bugbears are squashed.
“We’re developers, and our focus is first on resolving any issues people have with the game as it is, then on future free updates which will improve, expand and build on the No Man’s Sky universe,” the update says. “This is a labour of love for us, and it’s just the beginning.”