Hello Games 'testing fixes' for No Man's Sky launch performance issues caused by older CPUs | PCGamesN

Hello Games 'testing fixes' for No Man's Sky launch performance issues caused by older CPUs

No Man's Sky survival mode

Update August 13, 2016: Sean Murray has issued a list of fixes for common problems people are having launching No Man's Sky, while working on a fix for older CPUs.

The founder of Hello Games has stated most issues come from users not having Visual C++ Redist 2010 installed, while the second and third most common issues result from out of date graphics cards and drivers.

Can No Man's Sky live up to the legacy of great space games on PC?

The most disruptive issue, however, was that of older CPUs causing a crash immediately on launch, something the community of troubleshooters on Steam discussions narrowed down to SSE 4.1 support.

Murray has now stated that, though minimum system requirements suggested an Intel i3 would be necessary for play, the team is working on a fix for some older AMD Phenoms – having worked through the night, apparently.

For those having issues with framerates, the given advice is to update drivers and ensure you are running a GPU that supports OpenGL 4.5. For any other issues you may be running into, there is a dedicated Steam support thread on the discussions.

Original story: While the PC version of No Man's Sky has not been in our dedicated port reviewer's hands long enough to form an opinion, early Steam adopters are already finding problems in procedurally generated paradise.

As of writing, three hours after the game released on Steam, more than two thirds of user reviews (66.9% of 5,218) are negative, citing massive performance issues.

Many in the forums for the game are sharing debug logs to attempt to discover a common reason for crashes on launch, thought so far to be older CPU architectures.

The minimum system requirements for the game state, somewhat vaguely, that an Intel i3 should be sufficient and so far the amateur tech support answers are limited to CPUs that support SSE 4.1 being required. To be fair, SSE 4.1 is standard on every Intel architecture since 2007 so if you're trying to run it on a Dell from last decade then, news flash, modern games aren't for you.

For players getting past the title screen, stable frame rates are proving elusive even on newer hardware. Expect a patch to address many of these problems, but you can get a more definitive judgment on the port's quality once our official review arrives early next week. Until then, perhaps waiting may be a good option if you're unsure of the star-crushing power of your dual 1080 rig.

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nu1mlock avatarRock1m1 avatarShriven avatarBelimawr avatarMMZ>TimeLord avatarAggroFrizzy avatar+12
boba Avatar
6
1 Year ago

"SSE 4.1 is standard on every AMD and Intel architecture since 2007" is wrong. Fix this, its misleading.

6
Belimawr Avatar
1276
1 Year ago

Totally agree they went on Intel that had it in the Core 2 line of chips while AMD didn't put it in until Bulldozer that came out in 2011 but the popular Phenom's that only had 4a were still in production till 2012 and still a good alternative to bulldozer until the second generation.

so really on AMD it's only the last 5 years at most and even that is a blurred line and realistically as gamers we upgrade out GPU's far more often than a CPU that is often left for long periods until a card can actually cap it out. (or something like this happens and new tech is needed)

2
nu1mlock Avatar
770
1 Year ago

I had doubts about the game, so I "tried" the GOG version for an hour. I didn't find the game interesting enough to continue, and while my game didn't crash on me, I couldn't get more than 55fps (with regular dips far below that) with my i5 3550 at 4GHz, 8GB RAM and an R9 390 at 1440p with the game installed on an SSD.

So I quickly uninstalled the game and am happy that I can use that money for something that'll actually work properly.

4
MMZ>TimeLord Avatar
3
1 Year ago

Funny, the article says CPUs manufactured from 2007 forward have SSE 4.1 support. WRONG! My CPU is less than 7 years old (Phenom II X6 was released on April 27, 2010). I have never had a game NOT run. Even the newest releases, such as DOOM (2016). Hopefully, they can recompile in short order. 8-(

3
panbient Avatar
242
1 Year ago

Doubt you'll get a recompile. SSE 4.1 is a set of processor instructions that are probably vital to the procedural generation. Kind of like MMX way back in the day.

The old Phenoms (I'm still running a quad core 9600 haha) only had SSE4a which was a reduced set of instructions (like 8 rather than 54).

3
AggroFrizzy Avatar
6
1 Year ago

Hehe, they confirmed that a hotfix is incoming two hours prior to your post :P

2
panbient Avatar
242
1 Year ago

I am totally okay with being proven wrong in regards to supporting older architecture (especially considering I'm mostly still operating out of 2008).

I'm wondering what it will do to load times and performance though. Will people accept reduced performance at the cost of lower hardware support? I can't imagine a software fix for hardware based processor level instructions will result in comparable performance (again happy to be proven wrong).

Obviously, my pc is out of scope - I'll play this on PS4 in the coming weeks. Still a fascinating launch though.

1
AggroFrizzy Avatar
6
1 Year ago

Man I shouldn't have even made my comment. You beat me to it. The 2007 thing is just completely inaccurate.

Yeah, we do expect our rigs - which can play DOOM and Witcher 3 on max settings - to be able to open No Man's Sky. We're not trying to play it on decade on office computers from Walmart.

2
get real Avatar
1
1 Year ago

ya that statement in article is complete bs lol, a simple google search and a glance at wikipedia would show that

1
midimaker Avatar
137
1 Year ago

Good. It is an atrociously lazy port and shows exactly why they weren't sending out review copies for the PC. I had planned to get it after release depending on reviews but if this is what the developers are happy to sell to people - sod them.

3
Rock1m1 Avatar
395
1 Year ago

Thought they pushed back the release precisely so this kind of thing would not happen. This is pathetic, this Sean guy needs to learn proper ethics in game development. Heck if it wasn't really, don't release it.

Also blaming people with drivers? Really? Pretty sure all of gamers have updated drivers and outdated drivers shouldn't cause the issuers the game is facing.

2
Belimawr Avatar
1276
1 Year ago

work tech support for any game and 90% of complaints tend to come back to drivers or people trying to run on things like the onchip intel graphics.

the gamers on PC who actually know what they are doing are a tiny minority, it's part of the reason Console is so much more popular.

1
panbient Avatar
242
1 Year ago

That may be well and true but the majority of the negative reviews on Steam all seem relatively tech-minded with high end systems (or so they claim).

And I thought the game was mainly delayed due to that stupid court battle over the name.

4
Belimawr Avatar
1276
1 Year ago

what people claim and what is the reality is often two very different things, again it is another thing from tech support it was seen quite often that people would create tickets and then when they get told their PC can't support the game they make it sound as if their PC should run the game in an attempt to call the game because they didn't realise they couldn't run it.

this time there is a difference as the min requirements of an i3 would have most people thinking the phenom 2 chips are comparable as lets face it when bulldozer came out people were still buying high end phenom chips over bulldozer due to performance for price. the problem here is they should have stated that the game did need SSE 4.1 so the likely large number of people still running Phenom 2 chips could have known ahead of time that their CPU was unsupported.

2
fyrant Avatar
6
fyrant replied to Belimawr
1 Year ago

EXACTLY.

1
Shriven Avatar
3486
1 Year ago

So, is everyone that said "Yes but, what do you do?" in NMS looking smug?

2
Belimawr Avatar
1276
1 Year ago

to be fair I was playing for a while, haswell-e i7 and GTX 980, performance wasn't terrible was a few slow downs here and there but they seemed to be more related to times the game had to rapidly generate landscape. (eg dropping from space to a planet)

but then my PC should be massive overkill for what is needed so the performance dips are likely the less pronounced version of the problems affecting those on lower hardware.

2
AggroFrizzy Avatar
6
1 Year ago

Since 2007?

No.

My processor came out some time in 2010, and it still sells for 100 dollars.

If I'm running a decade old PC since it doesn't support SSE 4.1, then why can I run Witcher 3 - and virtually every other game I have - on max settings?

2
light487 Avatar
2
1 Year ago

"modern games are not for you".. ahh.. right.. So I could play the poorly optimised Batman: AK, Just Cause 3, the latest Tomb Raider, so on and on.. without ANY trouble.

Heck, even MGS:V had this problem at launch and it was fixed within hours of release. Now that game runs BEAUTIFULLY on my PC.

Learn the difference between below minimum spec and instruction sets that have become legacy. Just because it's legacy doesn't make it out of scope for use. Just lazy developers forgetting about using it..

2
Belimawr Avatar
1276
1 Year ago

it depends how they generate the game, there is a good chance the generation engine is built around SSE 4.1 (the AMD chip in the PS4 has it) instruction sets so porting it to run on a lower or limited instruction set like 4a may be impossible.

the biggest problem here is they should have made it clear that SSE 4.1 was a requirement and also had Bulldozer listed as a minimum requirement. instead of just saying you needed an i3 as people on AMD will assume on power that the high end Phenom chips are comparable as until now the instruction sets have never came into question. the last time this happened was when firms started to push MMX.

1
Eminor Avatar
2
1 Year ago

"so if you're trying to run it on a Dell from last decade then, news flash, modern games aren't for you."

x4 3.6Ghz 64bit SSE3-> News flash, that CPU is better than your statement .

2
Bobbybowser Avatar
2
1 Year ago

You're a funny guy.

https://en.wikipedia.org/wiki/SSE4#Supporting_CPUs

AMD Bulldozer-based processors and newer (SSE4a, SSE4.1, SSE4.2, POPCNT and LZCNT supported)

From late 2011 to present

https://en.wikipedia.org/wiki/Bulldozer_%28microarchitecture%29

AMD Jaguar-based processors and newer (SSE4a, SSE4.1, SSE4.2, POPCNT and LZCNT supported)

From Mid-2013 to present

https://en.wikipedia.org/wiki/Jaguar_%28microarchitecture%29

AMD Piledriver-based processors and newer (SSE4a, SSE4.1, SSE4.2, POPCNT and LZCNT supported)

From mid-2012 to present

https://en.wikipedia.org/wiki/Piledriver_%28microarchitecture%29

2
SadKoi Avatar
2
1 Year ago

" To be fair, SSE 4.1 is standard on every AMD and Intel architecture since 2007 so if you're trying to run it on a Dell from last decade then, news flash, modern games aren't for you."

Well that's funny because my AMD is from 2011 and apparently it still doesn't have it so cheers for that.

2
fyrant Avatar
6
1 Year ago

This game was 5 years in the making and they purposely left out support for processors that have been good for 6 years+? Failure launch Hello Games.

2
Jnx Avatar
75
1 Year ago

I was doubtful that the game would even ever come out and didn't expect much so maybe that's why I'm having pretty good time with it. Sure it has issues like slowdowns when entering buildings or flying down to a planet but they aren't bad enough to ruin the game on my system and mostly framerate stays reasonable. Game hasn't crashed on me yet, though I've had to restart it twice due to getting the game into a weird permanent slow motion. I hope it gets better for everyone, just wanted to drop this comment when I read all this negativity.

i7 2600k, GTX770, 8gb RAM, Win10

2
Rock1m1 Avatar
395
1 Year ago

Also please take the release day state into account when writing a review. Day 1 hassles should factor in.

1
imagine Avatar
22
1 Year ago

Thank You steam for my refund. Pleasure doing business with you.

1
midwestsmoke74 Avatar
1 Year ago

Yea thats not accurate as everyone else said. I also have a Phenom X6 and cannot run it because of the SSE. Ive never had a problem with playing a game, brand new or old. So sad. They gotta be losing massive money with a requirement like that. Guess i should have bought it on the XboxOne.

0