Paradox offer free games to those who bought during the price hike | PCGamesN

Paradox offer free games to those who bought during the price hike

Update July 7, 2017: Paradox have been under fire from the community for introducing, then hastily reverting, a botched price hike for their games. Now they're attempting to make amends by offering free games to those who bought at the higher prices.

Because of the recent Steam sale, Paradox were forced to wait to offer a solution, as Valve wouldn't allow them to put their games on sale if the prices were altered so close to it. That's why this is being resolved now.

Paradox Interactive has created some of the best strategy games out there.

"After exploring options with our sales partners, we’ve come to the conclusion that partial refunds (as in, refunding the price difference) aren’t practically possible," Paradox senior community manager Escher explains. "Instead, we will gift everyone who purchased any Paradox product between May 17 and today (including pre-orders of Steel Division: Normandy 44 made before May 17), in any currency except USD (where prices were not changed), a free copy of a full PC game or two DLC, as a gesture of goodwill." 

Here are the titles you can choose from:

  • Stellaris
  • Hearts of Iron 4
  • Crusader Kings 2
  • Europa Universalis 4
  • Magicka 2
  • Tyranny

Or you can select two of the following DLCs:

  • HoI IV: Death or Dishonor
  • EU IV: Third Rome
  • CK II: Monks and Mystics
  • Stellaris: Utopia
  • Tyranny: Tales from the Tiers

If you somehow own all of those, you can get a giftable Steam key. These offers are limited to Steam, as that's the only place the price hike happened. If you've been affected, there's a form you need to fill in, then you should be sent your new game or DLC.

Update June 22, 2017: Paradox Interactive's Fredrik Wester has responded to multiple emails, comments, and tweets from frustrated fans regarding Paradox's price hike. Paradox have now rolled back all of the price changes made in their entirety. 

Citing a decision made from speaking with people who have been active in the Paradox community and those who have played their games for thousands of hours, Wester states that any price changes for future products will be communicated "in advance." The prices will be returning to the way they were directly following the Steam Summer Sale. 

For anyone who purchases any of the games during this time (including the Steam Summer Sale), Paradox will be refunding customers or reimbursing them with games of a value "exceeding the difference." If neither is possible, Wester states Paradox will "internally calculate the difference in revenue before and after the price change, double the value, and donate the money to the UNHCR. 

Original story, June 21, 2017: Paradox Interactive have gone and raised the prices on several of its games in specific regions on Steam. 

According to Paradox, this was intentional and a move to "match the purchasing power" of said areas as well as to "create a more equal price point" for their products around the world. The company states that their prices have remained largely the same over the past few years, citing the need to "re-evaluate price points at regular intervals." 

"Sadly this means that the price has gone up for certain regions and whilst this is something we’d like to avoid, it’s necessary to keep our price point more in line with our other markets. We sincerely apologize for any frustration this may cause and hope you can understand why we are doing this.”

Fans aren't taking this news very well and have taken to Paradox Interactive games on Steam to deliver several scathing reviews, much like the other games embroiled in conflict recently, like Two Worlds II

Among the affected countries, according to Paradox Interactive forum user Whiteshade, are Brazil, Canada, Japan, the United Kingdom, and a long list of several others, excluding the United States. 

Paradox CEO Fredrik Wester has tweeted out a statement in response to the backlash, admitting that the company indeed implemented both "poor timing and poor communication" when it comes to the new price hikes.

Wester also posted on the official forums, stating that the company does "stand by" their new prices, and reiterating that this is the first time in years that Paradox have taken a look at their prices and adjusted them.

"Sometimes we will agree with each other, sometimes we will not, but what is very important to us is that you don’t doubt our sincerity and our intentions," Wester stated.

Unfortunately, it looks like fans will have to make do with spending a few more bucks on Paradox games going forward. 

 

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Darkedone02 avatarShriven avatarSilentius avatarpanbient avatarMountain_Man avatarJactar avatar+5
Shriven Avatar
3502
11 Months ago

They already overcharged in my head. Could have had a fortune off me for CKII but the prices for tiny DLC was ridiculous.

2
Glen_Runciter Avatar
301
11 Months ago

I'm awaiting the day they stop developing both CKII and EUIV.

Just a few more months then until a pricedrop, and I can play those stupid games properly again...

1
Silentius Avatar
198
11 Months ago

Bad move on Paradox part. One could understand a general price hike, (based on increased overheads), but targeted pricing just smacks of opportunism.

I own CK1 and 2, Tyranny and I've bought every dlc so far released for Stellaris (all at full price), so Paradox have had plenty of cash out of me. Behaviour like this, however, is only going to push me towards steam key sites rather than buying direct. Why should I pay over the odds just because I happen to have been born in the UK. Also, it would be nice to see their rationale for NOT hiking prices in the US. Surely the US has more 'spending power' than any other region on earth: hypocrisy no?

2
Jactar Avatar
1
11 Months ago

I think they raised the base prices of paradox games to get more profits from Steam sales. If you drop higher base price with same percentage on steam sale you get more profit.

0
Darkedone02 Avatar
152
11 Months ago

Nobody like price hikes these days because thanks to our wallets and todays shitty economy where people become poorer and poorer, while the rich keeps getting richer, nobody is in favor of increase price hikes on ANYTHING... which is why people buy less if the price is way too much. Expectantly when we all know how well paradox interactive like to nickle and dime every dlc they put out there.

1
panbient Avatar
258
11 Months ago

These days? No one has liked price hikes EVER. People have been making the same complaints about the rich getting richer and the poor getting poorer for literal centuries now.

0
monkeyfritz Avatar
111
11 Months ago

And the rich are a lot richer than when they started a few centuries ago.

1
Darkedone02 Avatar
152
11 Months ago

yep... and the poor are becoming homeless, and so are our vets becoming homeless as well... That number is rising too btw thanks to how poverty is big in my country.

1
panbient Avatar
258
11 Months ago

Yeah... because the Summer Sale starting in two days has absolutely nothing to do with this, at all...

I mean sure they'll play the angle that they're compensating for the relative value of a country's currency compared to the US dollar 'standard' but if that was the case they could do it anytime at all rather than waiting for the big sale hype to kick in and potentially obscure this action.

Bump up the base price, offer a 'larger' discount, still sell it for more than it was last time it was on sale.

1
Mountain_Man Avatar
731
11 Months ago

I think people often forget that these companies do what they do to make a profit.

1
kgptzac Avatar
2
11 Months ago

What they did here will cause them to lose the said profit.

0
Mountain_Man Avatar
731
11 Months ago

I doubt it.

1
panbient Avatar
258
11 Months ago

No one is advocating for free products or for producers to operate at a loss (at least not for this article).

People are upset by what appears as a greedy move ahead of a major sale event being presented as a standard business practice. Had they waited until right after the sale I'm sure no one would have flinched. Considering they're essentially reversing their position for the sale it seems they've realized their customers are on the savvy side of the market.

-1
Sir Adrian Avatar
48
11 Months ago

Paradox have become incessantly greedy in the past few years.

0
Dr0s4n Avatar
26
11 Months ago

Yes just watch Cities Skylines, a PC Game coming to Consoles.

But the magic of PC is, while one Studio goes off PC focus, 100 others are born instead!

1
Sir Adrian Avatar
48
11 Months ago

Forget Cities Skylines. Just look at the difference between Hearts of Iron 3 and 4. The first one was a complete game released for 20 euros which recieived massive patching (for free_ and all expansiosn added a ton of content for 10 euros. Meanwhile 4 was released as bare-bones game, most patches are meant for the dlc and barely fix the vanilla and you get 40 euro expansions which only make superficial changes to how the game is played

0