Well, slice my head forehead to chin and let my physics-enabled brain bounce about in the dirt – Mortal Kombat X has a problem. Players who patiently sat through a 15GB download intended to fix the fighting game’s port issues were instead rewarded with a complete wipe of their unlocks and story mode progress.
A mortified Warner Bros have removed the patch from Steam while they look for the source of the bug.
Warner Bros and NetherRealm must be palming their faces pretty roundly right now – since just yesterday they wanted to let fans know that “there is ongoing support behind the scenes and it’s important to us that Mortal Kombat X is a fun experience for all of our players”.
The 15GB patch introduced Jason Voorhees early to £24.99 Kombat Pack owners, and a genuinely massive list of solutions for crashes, freezing, UI issues and – ironically – save data loss.
Once players had begun installing the patch, it became clear that what was a minority problem had become a majority one – witness the 11 pages of complaints in Steam discussions.
To their credit, Warner Bros recalled the patch the same day – but to add insult to injury, asked another 15GB update of players.
“We are temporarily removing the patch until we can pinpoint the cause of save data loss,” said the publisher. “We sincerely apologize for this disruption.”
NetherRealm are actively working towards a fix and have promised to keep everyone posted. Have you fallen foul of the fault?