Splinter Cell: Blacklist Steam version rendered unlaunchable in numerous territories

Splinter Cell: Blacklist

Ubisoft’s latest covert ops game is currently For Canadian, American, Australian and UK Eyes Only, frustrated international players have reported.

Players in South Africa, Bermuda, Kuwait, Indonesia, Egypt, Israel, the Philippines, Taiwan, Singapore, Vietnam, the United Arab Emirates, Qatar, Jordan, Cyprus, and Serbia have been stuck in a state of perpetual pre-load, despite the game’s recent release in all of those countries.

Blacklist’s release in Europe and the majority of international territories came and went on Thursday - but none of the players with complaints on /r/Games, Steam Community or Ubi’s forums have reported replies to support tickets sent to Steam or uPlay.

“What infuriates me is the lack of communication on Valve's part despite the large number of people affected by this," wrote UAE resident AJax7. “Three days later and we still have no idea what's the reason for this delay. At least some Ubisoft mods have responded and said they're looking into it.”

Players with pre-orders in affected territories visited the game’s Steam store page after install and clicked to ‘Play’ - but were met with a ‘pre-load complete’ message instead.

It’s unfortunately not a solution to buy Blacklist directly from uPlay and bypass the problem entirely - Ubisoft’s service will still talk to Steam on launch, dredging up that unwelcome ‘pre-load complete’ screen from the deep and scuppering any hope of playing.

Blacklist’s final official release date seems to be Japan's, on September 5.

Are you caught up in all this? Let us know in the comments.

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DimDisaster avatarminhpdhm avatarHtorne avatar
DimDisaster Avatar
4 Years ago

FINALY, a website dares talking about this problem!

I'm in the same situation and the strange thing is that, despite I live in new Caledonia (French island next to Australia),we do use the french market of steam and we still don't have the game.


I really bombed Ubi and steam telling them to release the game but still no answer, well..the support said "Oh we see that you were able to launch the game,hope the problem has been solved"...I really didn't know if I had to laugh or cry,cause the game is still on preload...

minhpdhm Avatar
4 Years ago

Thanks God, I hope this will somehow get us some attention from Steam/Valve. I thought I would had a fun weekend with the game but all that went for nothing just because of Steam *fudged up* the release thingy.



Htorne Avatar
4 Years ago

I'm thinking about going to "alternative download options" and then in the future do the export/import of saves.