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It’s been a “hard week” since Warcraft 3: Reforged launched, Blizzard tells investors

"Our community has come to expect really amazing things from us. And we've heard from them that we did not achieve that bar."

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Warcraft 3 is one of the greatest strategy games of all time. Warcraft 3: Reforged does not do that great game justice. Blizzard has faced a load of criticism over its release of the disappointing remaster, and while the company has detailed a few updates, that hasn’t really stemmed the blowback.

“Honestly, it’s been a bit of a hard week,” Blizzard president J Allen Brack tells an investor during the company’s latest financial earnings call (via USgamer). “Our community has come to expect really amazing things from us. And we’ve heard from them that we did not achieve that bar. But we stand behind our games, and have consistently shown that not only do we support them, but we continue to build on them even after launch, and we’re committed to doing that here as well. And so we’re gonna continue to update the game, and we’ll continue to update the community with our plans going forward.”

That’s not far from the statement Blizzard gave to fans last week, where it announced that leaderboards and clans were coming back to the game – but the company also said Reforged’s cutscenes are staying as-is.

User scores for Warcraft 3: Reforged have pushed it into ‘worst game ever’ territory on Metacritic, and while that’s as hyperbolic as any campaign of reviews, it’s tough to muster much sympathy for a remaster that also killed the original client of a game it was meant to preserve.

In an update to its support site today, Blizzard says players can now request refunds on Reforged at any time, regardless of how long they’ve played the game.