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Secretlab Titan 2020 Ash review

The Secretlab Titan 2020 Ash is a titan in the gaming chair space for all the right reasons.

The Secretlab Titan 2020 in an office

Our Verdict

The Secretlab Titan 2020 chair offers innovative ergonomics, great back support, and durable materials. While its firmness might put some people off, the Titan is a fantastic addition to your work or gaming setup – if you can still find one for sale.

Reasons to buy
  • Incredibly comfortable
  • Easy to adjust
  • Five-year warranty
Reasons to avoid
  • Availability is limited
  • Cushioning is firm

When the back of my cheap Amazon own-brand office chair snapped mid-meeting, I knew it was time for an upgrade. I’d heard a lot of good things about Secretlab at the time but wasn’t convinced it’d support my already bad back. However, after doing some research, specifically about the racing chair’s lumbar support, I decided to pull the trigger on the Secretlab Titan 2020 Ash.

What I ended up with was one of the best gaming chairs I could find. With integrated adjustable lumbar support, 4D armrests, and a firm but supportive backrest, Secretlab has cemented itself as one of the key players in the space and I can’t see that changing any time soon. But is the Titan series right for you?

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Secretlab Titan 2020 Ash specifications

Assembly required Yes
Height range 175 – 200cm
Max weight 130kg
Warranty Extended 5-year
Upholstery options NAPA Leather / SoftWeave Fabric / Leatherette
Frame Construction Steel
Tilt angle lock  Yes

The Secretlab Titan 2020 chair is an ergonomic gaming chair, which features a 52m wide seat packed with cooling foam, integrated lumbar support, adjustable armrests, and a multi-tilt mechanism, which allows the chair to be up to reclined 85-165 degrees. The chair also comes with a memory foam pillow. 

The chair has a max load of 130kg, a recommended height range of 175-200cm, and a three-year warranty, which can be extended to five years. It is available in several different colors and materials. My chair is the Ash variant, which is a grey and black gaming chair in Secretlab’s NAPA leather material.

The Secretlab Titan 2020 head cushion

Secretlab Titan 2020 Ash price and availability

The Titan 2020 is part of Secretlab’s Classics Series of chairs, and it sits in the middle of this lineup. The Omega 2020 is slightly smaller, while the Titan XL 2020 supports extra weight and height. Prices start from around $499 / £399 and go up to $899 / £764 depending on the material and the design you choose.

Unfortunately, availability is patchy, as the 2020 series has now been replaced by the 2022 series. You can find the 2020 chairs in the Secretlab sales for a steal sometimes, but if you’re looking for the latest Secretlab chair, which has made improvements on the Titan 2020, you’d be better off going with the Titan Evo – more on that later.

Secretlab Titan 2020 Ash assembly

While it can be daunting to build a gaming chair from scratch, Secretlab guides you through the assembly process well. The hardest part of the build is getting the 35kg package into your house and, in my case, up the stairs. Once that’s done, the rest of the assembly process is a breeze. 

The chair comes in one box, with each of its parts relatively well packaged. Unfortunately, the hydraulic sleeve, which goes over the piston, was damaged in transit for my chair, and I was unable to complete the assembly process for two weeks while customer service sent me a replacement. 

Once I’d received the part (and some complimentary leather cleaner), I got to work. Although the chair shipped with a build guide, I found Secretlab’s assembly video much more helpful. Being able to watch someone put the chair together and replicate their work as I went made me more confident in my abilities – especially when removing the red screw in the recliner, which comes with a warning on both the chair and the written build guide. 

With the guided video, I could assemble my chair completely in less than 30 minutes. I’m sure you could build it quicker than that though if you had a spare pair of hands to help you out.

A close-up of the Secretlab Titan 2020 armrests

Secretlab Titan 2020 Ash design

The overall look of my Titan chair isn’t as exciting as the licensed designs – think Game of Thrones. etc – and the overall look of the Ash reminds me of a basic gaming chair you can find on Amazon. That being said, the build quality is fantastic, and the Titan shines with its clever design features.

Secretlab Titan 2020 Ash comfort

When I first sat down on the chair, I was baffled by how hard the seat was. I found sitting in it quite uncomfortable at first, but I was reassured that it was for my own benefit and that I’d get used to it. While I must admit I was worried I’d made a terrible mistake, I can safely say that after four years of 9-5 work days and late gaming sessions, the Titan Ash 2020 is one of the most comfortable gaming chairs I’ve ever used.

The chair’s angled wings on the backrest keep my posture in check and the tilt mechanism means I can stay comfortable at my desk for long periods. Of course, the whole reason I bought the chair was for the adjustable lumbar support, which I can adjust with the small knob on the right-hand side of the backrest. Moving it up increases the resistance and moving it down reduces the resistance. I’ve generally kept it in one position over the years, but it’s nice to adjust it on the fly if I wake up and feel like my back needs a bit of extra support.  

One of the things I didn’t expect to love about the Titan is the 4D adjustable armrests. You can adjust them up, down, forward, back, and even side to side. Secretlab says this helps you reduce the risk of carpal tunnel, and I believe them. Since buying this chair, I’ve changed desks three times and the adjustable armrests have meant I’ve not compromised on comfort.

The Secretlab Titan 2020 gaming chair tilted backward

And while many cite the recliner as one of the best Secretlab features, I’ll be honest – I hardly ever use it. If I’m in a particularly long meeting or game queue, I might drop it back so I can stretch my back and relax for a bit, but for the most part, if I want to relax, I’ll get up and slob on the sofa instead. That being said, it is a comfortable experience and I never feel at risk of the chair tipping when it is reclined – even with the multi-tilt mechanism fully engaged.

The head pillow that comes with the chair is probably the least effective addition. While I always have it strapped over the backrest for extra support, the pillow isn’t exactly comfortable nor do I feel like I’ve ever benefited from the cooling gel within. If you take the pillow off the chair, the backrest becomes too flat and your neck gets almost no support. This is the only design aspect of the chair that feels majorly flawed. 

A close-up view of the Secretlab Titan 2020 tilt mechanism

Secretlab Titan 2020 Ash review conclusion

If you’re in the market for a gaming chair that doesn’t sacrifice comfort and ergonomics, the Secretlab Titan 2020 is for you. With a lengthy warranty, good customer service, and terrific build quality, the Titan is, well, a Titan in its own right.