Genshin Impact maintenance time and rewards

Everything you need to know about the Genshin Impact maintenance schedule, including start time, schedule, and how many free primogems you get.

Dehya, a new character in Genshin Impact 3.5 maintenance, smiling while performing an action pose

Want to know about the Genshin Impact maintenance schedule? Before every major Genshin Impact update, Hoyoverse takes the popular anime game down for maintenance, which tends to last a few hours while the team applies all of the new content.

These major patches bring everything from new Genshin Impact bannersGenshin Impact events, and even completely new regions, such as Inazuma or Sumeru to one of the best PC games in the last few years. Just like some of the best new MMOs, the Genshin Impact maintenance period happens at the same time for everyone across the globe. We’ll keep this guide updated with the latest information on any planned maintenance, as well as when we expect the game servers to come back online.

Genshin Impact maintenance time

The Genshin Impact 3.6 maintenance took place on April 12, 2023. As usual, servers were taken down at 6am server time (UTC+8) for around five hours. This translates to 3pm PDT, 6pm EDT, 11pm BST on April 11, and 12am CET, 8am AEST on April 12.

It’s always possible the game may need to go offline for emergency maintenance outside of these times. If this happens, we’ll update this guide with official information from Hoyoverse.

Genshin Impact maintenance rewards

Hoyoverse gives out rewards whenever a lengthy maintenance period takes place, as well as for any notable bugs that crop up. For previous maintenance, including 3.6, players have usually received 300 Primogems, 60 for each hour the servers are expected to be offline.

Players still get this amount regardless of whether the maintenance finishes early or not, and more Primogems have been given out when the patching process has taken longer than planned. There was an extra 300 Primogems given for legacy issues from the 2.8 patch.

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That’s everything you need to know about the Genshin Impact maintenance schedule. For more Genshin Impact guides check out our current Genshin Impact tier list, as well as everything we know about the upcoming banners, including new Genshin Impact characters Dehya and Mika. If you’re looking for an experience similar to Genshin Impact, give our best free PC games list a read to discover something new.